Contact information

We’re honored you’ve chosen PURH to be part of your scalp wellness journey. Whether you have a question about a product, need help with an order, or would like guidance selecting the best products for your hair and scalp, we’re here to help.

Customer Support

Email: support@purhsignature.com

We strive to respond to all inquiries within 1–2 business days.

Business Hours

Monday – Friday

9:00 AM – 5:00 PM EST

Messages received outside of business hours, on weekends, or during holidays will be answered on the next business day.

Order Support

Please include the following when contacting us about an order:

Your full name

Order number
A brief description of your question or concern

Including this information helps us assist you as quickly as possible.

Product Questions

Need help choosing the right products for your scalp and hair care needs?

Our team is happy to provide product recommendations and educational guidance so you can confidently build a routine that supports your scalp wellness goals.

Please note that while we can offer product education, we cannot provide medical advice or diagnose scalp or hair conditions.

Wholesale & Professional Inquiries

Interested in carrying PURH products or learning more about professional opportunities?

Please contact us at support@purhsignature.com with the subject line Wholesale Inquiry or Professional Partnership, and a member of our team will be in touch.

Media & Collaborations

For media requests, brand partnerships, speaking engagements, or collaboration opportunities, please email support@purhsignature.com with the subject line Media Inquiry.

Stay Connected

Follow PURH for scalp wellness education, healthy hair tips, and product updates.

Instagram: @purhscalpstudio

Facebook: PURH Scalp Wellness Studio

TikTok: @purhscalpstudio

YouTube: The PURH Scalp & Wellness

We appreciate your trust in PURH and look forward to serving you.